Transformr for NDIS Claims | AI Invoice Automation

See it in 90 seconds

How does this actually work?

A quick overview of how Transformr receives, reads, validates and publishes NDIS invoices—before you read another word.

The industry is changing

Why Plan Managers are investing in automation

The NDIS continues to evolve, and the operating environment for Plan Managers is becoming more complex.

The monthly Plan Management fee remains fixed.

The establishment fee has been removed.

Compliance and claim scrutiny continue to increase.

Participants expect faster invoice turnaround and better service.

Manual processing is becoming increasingly difficult to scale.

Efficiency is now a key opportunity to improve profitability while delivering exceptional participant outcomes.

The challenge

Fixed revenue. Growing workload.

Every invoice must be received, opened, reviewed, validated, matched, entered into your Plan Management platform, claimed and paid.

Received Opened Reviewed Validated Matched Entered Claimed Paid

Every additional participant means more invoices, more providers and more manual effort—but the monthly revenue remains exactly the same. The organisations that automate this process are creating capacity for growth while reducing operational cost.

Why Tecala?

We've already done this—inside the sector.

This is the question every prospect asks: why trust Tecala over every other AI company?

Proven at scale

We've already helped one of Australia's largest Plan Managers transform the way claims are processed.

We know the sector

We understand the operational realities of Plan Management, the economics of the sector and the growing pressure to do more with a fixed monthly fee.

Built for the Australian NDIS

Transformr for NDIS Claims brings that experience together into a solution built specifically for the Australian NDIS market.

Introducing Transformr for NDIS Claims

Built specifically for the way Plan Managers process invoices.

Transformr combines intelligent document processing, automation and artificial intelligence to streamline the most time-consuming part of Plan Management. Instead of manually reviewing every invoice, Transformr automates the repetitive work while allowing your team to focus on exceptions and participant support.

No replacement of your existing platform. No major transformation project. Simply a smarter way to process NDIS invoices.

How it works

Five steps from inbox to your platform

Transformr automates the repetitive work and presents only what genuinely needs a human.

1

Receive

Capture invoices automatically

Automatically capture invoices from email inboxes, shared folders or other incoming channels.

2

Read

Extract the detail with AI

Artificial intelligence extracts participant, provider, invoice and service information.

3

Validate

Apply your business rules

Apply configurable business rules to validate invoices, identify missing information and detect exceptions.

4

Review

Only exceptions reach your team

Only invoices requiring attention are presented for human review.

5

Publish

Deliver into your systems

Validated information is delivered into your existing Plan Management systems, ready for downstream processing.

The benefits

Why Plan Managers choose Transformr

Faster processing

Reduce the time required to process incoming invoices.

Reduce manual effort

Automate repetitive tasks and allow your team to focus on participant support.

Improve accuracy

Reduce manual data entry while increasing consistency.

Support claim integrity

Apply configurable validation rules and structured workflows to improve consistency and strengthen operational controls.

Build capacity for growth

Support more participants without growing administration at the same rate.

Complete visibility

Clear reporting on what's been processed, what went straight through and what needed attention—so you can manage by data.

Proven experience

Built on real Plan Management experience.

Transformr has been shaped by Tecala's experience delivering intelligent automation within one of Australia's largest Plan Managers. Working alongside My Plan Manager, Tecala helped automate claims processing using intelligent automation, document intelligence and business rules.

Proven alongside

25% 70%+

Claims processed end-to-end
without employee intervention

100,000+

Hours of manual effort saved

Delivered even as invoice volumes grew by almost 50% over 12 months—freeing teams to focus on higher-value work while turnaround times improved.

Sources: Tecala & My Plan Manager client success story · UiPath case study.

"The business was rapidly expanding, and our existing systems were highly manual, resulting in rework and limiting our ability to scale. We've seen increased productivity as many manual tasks have been eliminated and turnaround times improved."

Richard HilliardChief Technology Officer, My Plan Manager

Today, that experience has been brought together into Transformr for NDIS Claims.

Is it right for you?

Transformr is ideally suited to Plan Managers that:

Process large volumes of invoices each month

Are looking to improve operational efficiency

Want to reduce manual administration

Need to prepare for increasing compliance expectations

Want to create capacity for future growth

Want to keep their existing Plan Management platform

Complimentary assessment

Book your NDIS Invoice Automation Assessment

Every Plan Manager is different. That's why we start with a practical assessment—not a software demonstration.

During the session we'll help you understand:

Your current invoice processing workflow
Where manual effort exists today
Your automation opportunities
Potential operational efficiencies
A practical roadmap tailored to your organisation

There is no obligation. Just practical advice from people who understand both automation and the NDIS Plan Management sector.

Book your NDIS Invoice Automation Assessment

Questions

Frequently asked questions

What is Transformr for NDIS Claims?

Transformr for NDIS Claims is an AI-powered invoice and claims automation solution built specifically for NDIS Plan Managers. It automatically captures invoices, uses artificial intelligence to extract participant, provider and service information, validates them against configurable business rules, and publishes the results into your existing Plan Management systems—so your team only reviews the exceptions.

How much are NDIS Plan Managers paid per participant?

NDIS Plan Managers are currently paid a fixed monthly Plan Management fee of around $104 per participant, per month. That fee stays the same whether a participant submits 10 invoices or more than 80 each year, so automating invoice processing directly reduces the cost of servicing each participant.

Do we need to replace our existing Plan Management system?

No. Transformr has been designed to work alongside your existing systems and processes.

Do we need to integrate directly with PACE?

Not initially. Transformr can automate invoice capture, extraction and validation before passing structured information into your existing systems.

How long does implementation take?

Every organisation is different. Following the assessment we'll recommend the quickest path to delivering value based on your current systems and processes.

Can Transformr adapt as NDIS requirements change?

Yes. Validation rules and workflows can be configured to evolve alongside your organisation and changing regulatory requirements.

Get started

Ready to reduce the cost of processing every invoice?

Book your complimentary NDIS Invoice Automation Assessment and discover how Transformr for NDIS Claims can help your organisation reduce manual effort, improve operational efficiency and create more time for what matters most—supporting participants.

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Prefer to talk directly? Call 1300 832 252·Email info@tecala.com.au